About ACCIONA's scooter service

What is the service about?

ACCIONA's shared scooter service is an electric scooter rental service that allows you to move around Madrid in a comfortable and sustainable way.

How the service works

To start using the service all you have to do is download the ACCIONA Motosharing app, register and locate the nearest scooter.

How can I sign up for the service?

Signing up is very easy, you can do it through the ACCIONA Motosharing app, available for both IOS and Android:



  1. Fill in the registration form, we will also need your personal details, a photo of your ID/DNI/NIE or passport and your bank card details.
  2. We will verify your details and notify you once they have been validated.
  3. Once the check has been made, you will be able to access the service by logging into the app.

Remember that during the registration process we are at your service by means of our free telephone 900 866 002 of the Customer Service Centre or by e-mail hola@acciona-motosharing.com.



Where ACCIONA's scooter service works

Our service is currently available in Madrid.

What requirements do I have to meet to use scooters?

To use our scooters you must be over 18 years old and have a valid payment method.

Do I need a driver's license to use the scooters?

No, you don't need to have a driver's license.

How can I unsubscribe from the service?

You can cancel your membership by calling the free telephone number of the User Service Centre 900 866 002 or sending the form, which you will find in the Terms and Conditions of the service, by e-mail to hola@acciona-motosharing.com.